OneClick Privacy Policy

At OneClick, we respect your privacy and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store and safeguard your information when you register for a OneClick account, use the OneClick app or one click app, play at OneClick casino, or otherwise interact with our services at OneClick Casino.com. Our platform is operated by G Solutions Ltd, incorporated under the laws of the British Virgin Islands, with Hulboca Ltd acting as our billing agent. We operate under a licence issued by the Tobique Gaming Commission, and we take our regulatory obligations regarding data protection seriously.

What Information We Collect

When you complete oneclick register or one click casino login procedures, we collect a range of personal information necessary to provide our services safely and lawfully. We gather this information directly from you, automatically through your use of our platform, and occasionally from third parties such as payment providers and identity verification services.

• We collect your registration details, including your name, date of birth, email address, phone number and residential address
• We record identification documents when verifying your identity for OneClick withdrawal requests or compliance checks
• We track your gaming activity, including your slots, live casino and sports betting history, to improve our services and detect irregular behaviour
• We store transaction data related to every oneclick deposit and OneClick withdrawal you make
• We log technical information such as your IP address, device type, browser and operating system whenever you use our OneClick app or one click app
• We may collect communication records when you contact our customer support team via live chat or email

How We Use Your Information

We use the personal data we collect for several legitimate purposes connected to operating OneClick casino responsibly and securely. Our processing is always grounded in a lawful basis, whether that is performing our contract with you, complying with legal obligations, or pursuing our legitimate business interests.

• We use your data to create and manage your account, process your oneclick login credentials, and verify your identity
• We process your financial details to handle every oneclick casino bonus, deposit and withdrawal request accurately
• We analyse your gaming patterns to personalise promotions, including OneClick free spins, OneClick promo code offers and loyalty rewards
• We use your contact information to send service updates, account notifications and, where you have consented, marketing communications about our OneClick bonus code campaigns
• We monitor activity across our platform to prevent fraud, money laundering and underage gambling
• We retain records to comply with licensing requirements set by the Tobique Gaming Commission and applicable financial regulations

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with carefully selected partners who help us deliver our services. Our disclosures are limited to what is necessary and are always subject to appropriate safeguards.

• We share data with payment processors such as Visa, Mastercard, Skrill, ecoPayz and cryptocurrency payment gateways to process your oneclick deposit or withdrawal
• We share information with identity verification providers to confirm your age and identity before releasing withdrawals of 2,300 EUR or more
• We disclose data to regulatory authorities, including the Tobique Gaming Commission, when legally required
• We may share information with EGIS ADR if you raise a dispute through the Alternative Dispute Resolution process
• We work with IT service providers, hosting companies and analytics tools that process data on our behalf under strict confidentiality agreements

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience across our desktop site, mobile browser at m.OneClick Casino.com, and our OneClick casino app. Cookies allow us to remember your preferences, keep you securely logged in, and understand how you interact with our OneClick slots, OneClick live casino and sportsbook sections. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our services.

Data Security

We employ industry-standard security measures to protect your personal and financial information. Our systems use encryption technology to safeguard data transmitted during registration, login and payment processes. We restrict access to personal data to authorised personnel who need it to perform their duties, and we regularly review our security protocols to address emerging risks. While we take extensive precautions, no method of electronic transmission or storage is completely infallible, and we encourage you to use strong, unique passwords for your OneClick account.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal, accounting and regulatory obligations. Following account closure, we may retain certain records for a period required by applicable gaming and financial regulations before securely deleting or anonymising the data.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding the personal data we hold about you. We are committed to honouring these rights and responding to your requests promptly.

• You have the right to request access to the personal data we hold about you
• You may ask us to correct any inaccurate or incomplete information
• You can request that we erase your data, subject to our legal retention obligations
• You have the right to object to or restrict certain types of processing, including marketing communications
• You may request a copy of your data in a portable format
• You can withdraw consent at any time where processing is based on consent

To exercise any of these rights, you can contact our support team at support@OneClick Casino.com, and we will respond within a reasonable timeframe.

International Data Transfers

As we serve players across international markets, including France, Belgium, Switzerland, Canada, Italy, Spain, Finland, Germany and Brazil, your data may be transferred and processed outside your country of residence. Whenever we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection standards.

Age Restrictions and Eligibility

Our services are intended exclusively for individuals who are at least 18 years old, or the applicable legal age in their jurisdiction, whichever is higher. We do not knowingly collect personal data from minors. If we discover that we have inadvertently collected information from someone under the required age, we will take immediate steps to delete that data and close the associated account.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements or other operational factors. We will notify you of material changes by posting the revised policy on our website, and we encourage you to review this page regularly to stay informed about how we protect your data.

Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, please reach out to our dedicated support team. We are available through live chat 24/7 and via email at support@OneClick Casino.com, and we aim to respond to all enquiries within 24 hours.